{"id":255,"date":"2009-11-12T16:25:28","date_gmt":"2009-11-12T03:25:28","guid":{"rendered":"http:\/\/www.thunderguy.com\/semicolon\/?p=255"},"modified":"2009-12-08T15:50:17","modified_gmt":"2009-12-08T02:50:17","slug":"dont-make-me-think-steve-krug","status":"publish","type":"post","link":"https:\/\/thunderguy.com\/semicolon\/2009\/11\/12\/dont-make-me-think-steve-krug\/","title":{"rendered":"Don&#8217;t Make Me Think! &#8212; Steve Krug"},"content":{"rendered":"<p><a href=\"http:\/\/www.amazon.com\/gp\/product\/0321344758?ie=UTF8&#038;tag=thunderguycom-20&#038;linkCode=as2&#038;camp=1789&#038;creative=390957&#038;creativeASIN=0321344758\"><img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/www.thunderguy.com\/semicolon\/wp\/wp-content\/uploads\/2009\/11\/dont-make-me-think.jpg\" alt=\"Don&#039;t Make Me Think! at amazon.com\" title=\"Buy Don&#039;t Make Me Think! at amazon.com\" width=\"125\" height=\"160\" class=\"alignleft size-full wp-image-259\" \/><\/a><img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/www.assoc-amazon.com\/e\/ir?t=thunderguycom-20&#038;l=as2&#038;o=1&#038;a=0321344758\" width=\"1\" height=\"1\" border=\"0\" alt=\"\" style=\"border:none !important; margin:0px !important;\" \/>To mark <a href=\"http:\/\/www.worldusabilityday.org\/\">World Usability Day<\/a> 2009, here&#8217;s a review of a classic book on usability for web sites and applications. A lot of the information and advice seems obvious once you&#8217;ve read it, but judging by the websites that litter the web, it&#8217;s not always obvious when you&#8217;re building sites. If all web designers and developers read this book, the web would be a better place. And hey, it&#8217;s fun to read. Here are some of the book&#8217;s highlights.<!--more--><\/p>\n<h3 style=\"clear: left\">Three laws of usability<\/h3>\n<ol>\n<li>Don&#8217;t make me think!<\/li>\n<li>It doesn&#8217;t matter how many times I have to click, as long as each click is a mindless, unambiguous choice.<\/li>\n<li>Get rid of half the words on each page, then get rid of half of what&#8217;s left.<\/li>\n<\/ol>\n<h3>Home page design<\/h3>\n<p>There&#8217;s some good advice about homepage design. Eliminate happy talk. All that text that says &#8220;Welcome to our site, blah blah&#8221; is just a waste of everybody&#8217;s time. <\/p>\n<p>A home page must have:<\/p>\n<ul>\n<li>A tagline. This is a clear, informative, personable and lively 6-8 word value proposition, conveying differentiation and a clear benefit.<\/li>\n<li>A welcome blurb. This is a prominent, terse description of the site, using as much space as necessary, but no more.<\/li>\n<li>Start places: Search, Browse, Highlights.<\/li>\n<\/ul>\n<p>The home page is the first thing a lot of users will see, so test it to ensure visitors &#8220;get&#8221; it!<\/p>\n<h3>Testing<\/h3>\n<p>Do usability testing one morning a month. Test three or four users, then debrief over lunch the same day. After lunch, the team will have decided what to fix. No reports, no meetings.<\/p>\n<p>Focus ruthlessly on the 3-5 most important problems. Do the least you can do to fix each problem: tweak, don&#8217;t redesign. Also do trivial 15-minute single-person fixes.<\/p>\n<p>That last tip was taken from an interesting (and short) slide show by Steve Krug called &#8220;<a href=\"http:\/\/www.slideshare.net\/SteveKrug\/what-ive-learned-in-the-21st-century-steve-krug\">What I&#8217;ve Learned in the 21st Century<\/a>&#8220;. And it contains some bonus advice for all you frequent flyers. <\/p>\n<p>Again, everyone involved in web design and development should read this. So here&#8217;s a call to action for you. Don&#8217;t think about it: <a href=\"http:\/\/www.amazon.com\/gp\/product\/0321344758?ie=UTF8&#038;tag=thunderguycom-20&#038;linkCode=as2&#038;camp=1789&#038;creative=390957&#038;creativeASIN=0321344758\">buy this book<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>To mark World Usability Day 2009, here&#8217;s a review of a classic book on usability for web sites and applications. A lot of the information and advice seems obvious once you&#8217;ve read it, but judging by the websites that litter the web, it&#8217;s not always obvious when you&#8217;re building sites. If all web designers and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[24],"tags":[30,84,18],"class_list":["post-255","post","type-post","status-publish","format-standard","hentry","category-usability","tag-books","tag-usability","tag-web-development"],"_links":{"self":[{"href":"https:\/\/thunderguy.com\/semicolon\/wp-json\/wp\/v2\/posts\/255","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/thunderguy.com\/semicolon\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/thunderguy.com\/semicolon\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/thunderguy.com\/semicolon\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/thunderguy.com\/semicolon\/wp-json\/wp\/v2\/comments?post=255"}],"version-history":[{"count":11,"href":"https:\/\/thunderguy.com\/semicolon\/wp-json\/wp\/v2\/posts\/255\/revisions"}],"predecessor-version":[{"id":291,"href":"https:\/\/thunderguy.com\/semicolon\/wp-json\/wp\/v2\/posts\/255\/revisions\/291"}],"wp:attachment":[{"href":"https:\/\/thunderguy.com\/semicolon\/wp-json\/wp\/v2\/media?parent=255"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/thunderguy.com\/semicolon\/wp-json\/wp\/v2\/categories?post=255"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/thunderguy.com\/semicolon\/wp-json\/wp\/v2\/tags?post=255"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}